Introduction
This Privacy Policy explains how Nova Water Transport LLC collects, uses, stores and protects your information. By using our website or requesting our services, you agree to the practices described in this policy.
Information we collect
We collect only the information needed to quote, schedule and deliver your water supply.
- Full name
- Email address
- Phone number
- Company information, if provided
- Delivery address and service details
- Files or images uploaded with quotation requests
- Website usage data collected through cookies
How we use your information
We use the information we collect to provide our services, improve customer experience and communicate effectively with our clients. Your information may be used for the following purposes:
- Respond to quotation and service requests
- Schedule water tanker deliveries
- Provide customer support
- Send order confirmations and service updates
- Improve our website and customer experience
- Comply with legal and regulatory obligations
Cookies policy
Our website may use cookies to improve browsing performance, remember user preferences and analyse website traffic. Cookies help us provide a better user experience and enhance website functionality.
You may disable cookies through your browser settings, although some features of our website may not function properly.
Data security
Nova Water Transport LLC implements appropriate technical and organisational measures to protect your personal information from unauthorised access, misuse, alteration or disclosure.
While we strive to use commercially acceptable methods to protect your information, no method of electronic storage or transmission over the internet is completely secure.
Third-party services
Our website may contain links to third-party websites or services such as Google Maps, WhatsApp or social media platforms. These websites operate independently and have their own privacy policies.
Nova Water Transport LLC is not responsible for the privacy practices or content of third-party websites.
Your rights
You have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information where legally permitted
- Withdraw consent for marketing communications
- Contact us regarding any privacy concerns
Changes to this privacy policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or business practices. Any updates will be posted on this page with the latest revision date.